Shipping Terms & Conditions

OM Nielsen Vinimport delivers with private drivers. When you order wine from OM Nielsen Vinimport the wine is shipped and someone needs to sign the receipt and verify the state of the wine upon arrival. If you know you will not be home at the time of the delivery you can choose to have the wine delivered to your work address at the moment of purchase. If there is no one to sign for the package when the wine is delivered you can pick it up directly at Kent Kaffe Laboratorium. Opening hours are from Monday to Saturday from 8 am to 6 pm and Sunday from 10 am to 4 pm.

Processing time depends on several factors including credit card authorization, packaging and ordering volume. Orders are normally processed within 1 to 2 working days excluding holidays and weekends. Shipping takes between 3 to 7 days in most cases. OM Nielsen Vinimport is not responsible for any possible weather delays or other factors out of our control.

When the wine is delivered it is the responsibility of the client to verify the status of the wines upon receiving the delivery and to state it on the waybill if there are any problems like damage or tampering of the bottles. If there are any problems present the customer must contact OM Nielsen Vinimport immediately so we can help you.

The shipping cost within Denmark: 110 kr

Free Pick Up

You can choose to come and pick up your wine directly at our warehouse address: Gøgevang 15, 2970 Hørsholm. Our opening hours are from 10 am to 4 pm on weekdays.

Pick Up location. You can pick up your wines in at  Kent Kaffe Laboratorium . Opening hours are from Monday to Saturday from 8 am to 6 pm and Sunday from 10 am to 4 pm.